Contact Us

We'd love to hear from you.

Beth Israel Deaconess Medical Center
330 Brookline Avenue
Boston, MA 02215
1-617-667-7000

We are very interested in your questions or comments about the contents or form of this Web site, or about Beth Israel Deaconess in general. If your Web browser is capable of sending email and is properly configured, you should be able to send feedback to us via email by selecting one of the following links. (Please choose only one link that's most appropriate to your note to us; it isn't helpful to send your message to every link.)

Internet email is not secure, and should never be used to communicate confidential information. Please be cautious in sending us messages about your health or providers that you might not want other people to see. Our healthcare providers will not diagnose or provide medical advice using unsecured email.

Billing
Beth Israel Deaconess Medical Center patient billing questions. If you need to speak with someone directly, please call 866-306-7643.

Find a Doc
Assistance in selecting the physician that best meets your needs, requests for profile information on our doctors, and assistance with appointment scheduling.

Patient Relations Office
Contact the Patient Relations Office to assist you in resolving concerns or complaints about patient care or services, to file a formal complaint, or to commend a staff member.

PatientSite
PatientSite is a personalized messaging system that allows a patient to communicate with his/her provider through this secure, user-friendly Web Site. To learn more, or to enroll with your CareGroup provider, click here .

Click here to submit any questions or technical issues concerning PatientSite. Remember that regular email is not secure, so it is inappropriate to send a message intended for your provider, or any other confidential information, to this address.

Public Relations or Marketing
Beth Israel Deaconess Medical Center public relations issues, including requests for interviews or information by the press, and communications or requests regarding external links to or from this Web site.

Research
Contact the Research and Academic Affairs Office to assist you in resolving questions, concerns or complaints about research related patient care , laboratory issues, or services, to file a formal complaint, or to commend a Researcher or member of their staff member.

Site Editorial
Editorial issues regarding this Web site -- these may relate to subject-matter coverage, specific textual content and style, and the overall organization or tone of this site.

Computer
Technical issues concerning the server or URLs of this Web site, including any problems you may experience accessing or connecting to this site.

Thank you for your feedback!

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